Return Policy
At FolkFlair, we strive to ensure that you love your purchase. If you need to return an item, please follow our return policy guidelines.
Conditions for Returns:
Return requests must be made within 15 days of the delivery date.
The item(s) must be unused, unworn, and in the original condition with all tags attached.
Items that are damaged, washed, or altered in any way will not be eligible for return.
Customized or personalized items are not eligible for returns unless they arrive damaged or defective.
Process:
Contact our customer service team at help.folkflair@gmail.com with your order details and reason for the return.
Once your request is approved, we will provide you with instructions on how to return the item(s).
After receiving and inspecting the returned item(s), we will issue a store credit or exchange as per your preference. Please allow 5-7 business days for processing.
Conditions for Returns:
Return requests must be made within 15 days of the delivery date.
The item(s) must be unused, unworn, and in the original condition with all tags attached.
Items that are damaged, washed, or altered in any way will not be eligible for return.
Customized or personalized items are not eligible for returns unless they arrive damaged or defective.
Process:
Contact our customer service team at help.folkflair@gmail.com with your order details and reason for the return.
Once your request is approved, we will provide you with instructions on how to return the item(s).
After receiving and inspecting the returned item(s), we will issue a store credit or exchange as per your preference. Please allow 5-7 business days for processing.
